The success of your company is directly related to the success of the people who work for you. Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software—easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that helps you drive business success. Read on for more information about who these solutions are for, what they do, and how to get them.
Who are these products and services for?
|
Microsoft Dynamics products include applications and services for retailers, manufacturers, wholesale distributors, and service companies, doing business domestically or in multiple countries.
With these tools in hand, people in every key position in your organization—forecasters and analysts, sales and marketing, customer service and warehouse personnel—can contribute to the success of your company. |
What business functions do these products serve?
Use the links below to find out more about how Microsoft Dynamics solutions meet specific needs. Note that Microsoft Dynamics solutions include a number of product families, and each product family. (See Microsoft Dynamics offerings by product name.) The applications within these product families address the following business needs:
- Business Intelligence and Reporting
- Collaborative Workspaces
- Configuration and Development
- Customer Relationship Management
- Financial Management
- HR Management
- Manufacturing
- Project Management
- Retail Point of Sale
- Supply Chain Management
What makes Microsoft Dynamics unique?
Microsoft Dynamics bring together information from every corner of your company and let you analyze it to make more profitable decisions. As part of the Microsoft family of offerings, these solutions are ready to work with widely-used productivity applications, like Microsoft Office, and top technologies like Microsoft Servers and Microsoft .NET. Data entered in one place is shared across your company—speeding operations, reducing errors, and putting accurate information at the fingertips of those who need it. But "connected" doesn't stop there. Processes can be securely extended to your entire business community, helping you maximize efficiency.
Roles-based software design: The Microsoft Dynamics Customer model
Based on careful research and input from business professionals, Microsoft has developed a model to guide roles-based software design. The Microsoft Dynamics Customer Model is a tool to document, capture, visualize and share how people work within departments, and how that drives performance across organizations. It helps ensure that Microsoft business-management software, including Microsoft Dynamics, is based upon a thoroughly-researched, consistent set of people and processes that will apply to businesses.
View a Microsoft Dynamics roadmap
Microsoft Dynamics will deliver breakthrough innovation in two significant release waves. The first wave, already available, focuses on extensive collaboration functionality and powerful business intelligence through deep integration with Microsoft Office and Microsoft SQL Server. The second wave release will focus on common server technology, including a model that combines the best business processes from each of the releases.

Illustration: Timeline for enhanced and new functionalities in Microsoft Dynamics products.
|